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We are always here to help you. Contact us: zenithdirect@zenithbank.com
Telephone: 234-1-2787000, 0700ZENITHBANK
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If you have attempted a card transaction on any of our e-Channels (POS, ATM, QUICKTELLER, etc) and
your account has been debited but you have not received value for the transaction, kindly search for and
lodge the transaction below to effect a reversal of your fund or click here to download and fill this pdf file
then submit it to the nearest branch.
The ATM card has either a magnetic stripe or a processor (or chip) that allows data or information to be
stored or processed in it. ATMs are a quick and convenient way to access money in your accounts.
The second you notice/realize that your details or ATM cards have been misplaced/compromised,
contact us and we will immediately restore your peace of mind.
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We truly hope that you enjoy your banking experience with us.
Our operating hours are from 8:00 a.m. to 4:00 p.m, Monday through Friday.
However, you can access your account electronically via Internet Banking and Mobile Banking any time of the day and any day of the week. Also, our ATMs provide round-the-clock access to cash. So while our branches may close, our services are always available.
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